COVID-19 Information

Now Offering Virtual Consultations for New Customers:

In response to the COVID-19 outbreak Culligan Water has been deemed an essential business as defined by the Department of Homeland Security and we are now offering Virtual Sales Consultations and Safety Sensitive Installations.

If you would like to learn more, please call us at (330) 263-1314.

Culligan provides essential services under the U.S. Department of Homeland Security guidelines as communicated by the Cybersecurity and Infrastructure Security Agency. Our business provides safe and sanitized water to residences and other essential businesses in Wayne and Holmes Counties. Furthermore, Culligan provides services that are necessary to maintaining the safety, sanitation, and essential operation of residences.

Below you can find some important information about our operations during the “Stay At Home” order from the Director of the Ohio Department of Health.

  • Our Normal Business hours will continue to be 8:00am to 5:00pm Monday through Friday.
  • You may contact us with questions at (330) 263-1314.
  • Separate Hours for Vulnerable Persons – 7:30am to 8:00am or please call and we can make an after-hours appointment with you.
  • We will have no office hours on any Saturdays during the Stay At Home order.
  • You may pay your bill online above. Click “Current Customers”>>”View or Pay Bill” to enroll in Online BillPay.
  • We are still providing bottled water delivery, salt delivery, DI delivery, testing, repair, and installation services for water-quality-related issues. Call us at (330) 263-1314 to schedule.
  • In order to eliminate interpersonal contact when possible, we are postponing certain deliveries and services that are more preventive in nature and that can be run after the Stay At Home order has been lifted.
  • If you have any special needs or circumstances we will do everything in our power to accommodate them.

We are very thankful for every one of you and we hope you all remain safe and sound.

Learn more about how you can have better water.